Refund Policy
Refund Policy – Neuro Hub Academy
At Neuro Hub Academy, we create digital products designed to support adults with ADHD and neurodivergent minds through practical tools, planners, workbooks, and educational resources.
Because all of our products are delivered digitally and become instantly accessible after purchase, we generally do not offer refunds, returns, or exchanges.
Digital Product Policy
By purchasing a digital product from Neuro Hub Academy, you acknowledge that:
- all products are delivered electronically
- access is provided immediately after purchase
- digital products cannot be “returned”
For this reason, all sales are considered final.
Exceptions
We are happy to help if:
- you experience technical issues with your download
- you receive the wrong file
- your download is corrupted or inaccessible
- you accidentally purchased the same product twice
In these situations, please contact us and we will do our best to resolve the issue as quickly as possible.
Contact
If you have questions regarding your order, you can contact us via:
Please include:
- your order number
- the email address used for purchase
- a short description of the issue
We aim to respond within 1–3 business days.
Personal Use Only
All products sold by Neuro Hub Academy are for personal use only and may not be:
- resold
- redistributed
- shared publicly
- copied for commercial purposes
Unauthorized distribution of digital files is strictly prohibited.
Thank you for supporting Neuro Hub Academy.